www.190complaints.com.au
Telephone Information Services Standards Council
Summary of Determinations 01 September 2009 - 30 September 2009
|
Code
|
Breached
|
|---|---|
B1.1(g) |
1 |
B1.2(a) |
7 |
B1.3.1 |
12 |
B2.1 |
11 |
B2.1.1 |
6 |
B2.15 |
15 |
B2.16 |
2 |
B2.3(c) |
1 |
B2.4 |
17 |
C1.3 |
10 |
| Total Number | 82 |
|
Code
|
Breached
|
|---|---|
E10(c)(i) |
13 |
E10(c)(ii) |
13 |
E11(c)(i) |
3 |
E11(c)(ii) |
3 |
E18 |
3 |
E22 |
19 |
E23(b) |
11 |
E23(c) |
6 |
E4 |
5 |
E6 |
14 |
E8.1 |
7 |
E9(c) |
2 |
| Total Number | 99 |
Remedies
Total Rectified: 181
Total Refunds: 1
Total "NFA": 3
External complaints resulting in no breaches: 1
Suspensions until rectified: 0
Suspensions for a Fixed Period: 0
Suspensions Withdrawn: 12
Total Terminations: 0
