www.190complaints.com.au
Telephone Information Services Standards Council
Summary of Determinations 01 October 2009 - 31 October 2009
|
Code
|
Breached
|
|---|---|
B1.2 |
1 |
B1.2(a) |
4 |
B1.3.1 |
6 |
B2.1 |
3 |
B2.1.1 |
3 |
B2.15 |
5 |
B2.4 |
4 |
C1.3 |
5 |
| Total Number | 31 |
|
Code
|
Breached
|
|---|---|
E10(c)(i) |
4 |
E10(c)(ii) |
4 |
E11(a) |
7 |
E22 |
20 |
E23(b) |
3 |
E23(c) |
1 |
E25 |
3 |
E4 |
3 |
E6 |
14 |
E8.1 |
15 |
E9 |
2 |
E9(c) |
7 |
| Total Number | 83 |
Remedies
Total Rectified: 114
Total Refunds: 0
Total "NFA": 3
External complaints resulting in no breaches: 0
Suspensions until rectified: 1
Suspensions for a Fixed Period: 0
Suspensions Withdrawn: 2
Total Terminations: 0
