www.190complaints.com.au
Telephone Information Services Standards Council
Summary of Determinations 01 July 2009 - 31 July 2009
|
Code
|
Breached
|
|---|---|
B1.2(a) |
2 |
B1.3.1 |
4 |
B2.1 |
1 |
B2.1.1 |
6 |
B2.15 |
1 |
B2.16 |
2 |
B2.4 |
6 |
B2.7.1 |
3 |
C1.3 |
2 |
| Total Number | 27 |
|
Code
|
Breached
|
|---|---|
E10(c)(i) |
1 |
E10(c)(ii) |
1 |
E10(c)(iii) |
1 |
E11(b) |
6 |
E12 |
2 |
E14 |
1 |
E22 |
28 |
E23(b) |
1 |
E4 |
5 |
E6 |
20 |
E8.1 |
9 |
E8.2 |
1 |
E9(a) |
2 |
E9(c) |
2 |
| Total Number | 80 |
Remedies
Total Rectified: 99
Total Refunds: 2
Total "NFA": 25
External complaints resulting in no breaches: 0
Suspensions until rectified: 4
Suspensions for a Fixed Period: 1
Suspensions Withdrawn: 0
Total Terminations: 0
